- About Us
- Contact Us
- Wall Shelves
- Wall Stickers
- Wall Papers
- Wall Hangings
- Return Policy
- P.W.D. Catalog
- Shop By Styles
- Shop By Colors
- Shop By Brands
- Return Policy
Please read the following return policy carefully before you unpack the product(s).
- Due to health regulation, product must be returned in unused condition. Pretty Wall Decor will NOT accept any washed or damaged returned products.
- All return items must be in resalable condition including original packaging, ribbon, and cardboard. There will be a 10% charge of your product price for re-stocking if any accessory is missing.
- Anything which is wrapped in vacuum compression bag, it can NOT be returned once the vacuum compression bag has been torn off.
- If the item you want to return has been purchased over one month, there will be a 25% charge of your product price for the late return.
How to return?
If you are not satisfied with our products or services, PLEASE contact us first before leaving Negative or Neutral feedback. We are willing to solve any issues immediately. You may contact us via the shopping portal or via e-mail to
firstname.lastname@example.org for any questions/concerns.
Please email us with your order information and reason for return. Our Customer Service will provide Return Authorization Number (RAN) and instructions to you within 24 hours except holidays. Our distribution center will not accept any returned package without RAN. If you need immediate assistant related to your return, please contact us by phone at 1-713-7831181.